FAQs

ACCOUNT & REWARD POINTS:

📌 What is Bella's Bargain Outlet Rewards?

⭐ Bella's Bargain Outlet Rewards is our loyalty program that lets you earn points for every dollar you spend! Created so you can relax and earn rewards while you shop. Log in to your Bella's Bargain Outlet account to discover more about the program!

📌 How do I create an account?

⭐ Visit our website: bellasbargainoutlet.com
⭐ Click the person icon located at the top-right corner of the homepage.
⭐ Select Create an Account option at the bottom
⭐ Fill out the required fields, including your username and password.
⭐ Click Submit to complete your registration.
⭐ Check your email for a confirmation message and verify your account if prompted.
⭐ Alternatively, you may check this How to create an account video tutorial.

📌 How do I use/redeem points?

⭐ Log in to your account at bellasbargainoutlet.com
⭐ Scroll to the Rewards section on the bottom-left of the homepage.
⭐ View your current points balance and available rewards.
⭐ Select how many points you’d like to redeem.
⭐ Apply the points to your order during checkout to enjoy discounts.

📌 How do I earn points?

⭐ Points are earned automatically with every purchase on our website.
⭐ You can also earn bonus points by participating in special promotions (e.g., referrals, seasonal events).
⭐ To view your points balance:
➡️ Log in to your account.
➡️ Click on the Rewards section, found at the bottom-left of the website.

📌 How to refer a someone and earn points?

⭐ Log in to your account at bellasbargainoutlet.com.
⭐ Navigate to the Rewards section on the bottom-left of the homepage.
⭐ Find and copy your Referral Link.
⭐ Share the link with friends and family.
⭐ Once your friend open the link, they will need to enter their email to receive a coupon code.
⭐ They can use the coupon code at checkout on our website.
⭐ Once your friend completes a purchase, you'll earn your rewards!
⭐ You can watch the video tutorial here: How To Refer a Friend?

ORDERS & SHIPPING

📌 Where's my order? / How do I check my order status?

⭐ Check your email inbox for a tracking information email sent when your order ships.
⭐ To view the order status online:
➡️ Log in to your account on bellasbargainoutlet.com
➡️ Click the person icon at the top-right corner and select Account.
➡️ Navigate to Order History to view your orders and tracking updates.
⭐ Alternatively, you may check this How to Check Order Status video tutorial.

📌 I received the wrong/damaged item, what do I do?

⭐ If you received the wrong or a damaged item, please reach out to our customer service team via Facebook Messenger for assistance. We're here to help!

📌 What's your return policy?

⭐ All items are final sale; no returns or exchanges.
⭐ If you encounter issues with your order, feel free to contact our customer support team for assistance.

📌 How do I contact you regarding my purchase?

⭐ For assistance with your purchase, feel free to reach out to our customer service team via Facebook Messenger. We're happy to help!

📌 Do you ship to my State?

⭐ We ship anywhere in the US.

📌 How long is your shipping process

⭐ We process and ship orders within 24-48 hours of purchase. Delivery usually takes 3-5 business days, depending on your location.

PAYMENTS & PROMOTIONS

📌 What payment methods do you accept?

⭐ We accept all credit cards, as well as other payment methods like PayPal and more. Choose the option that's most convenient for you at checkout!

📌 Do you offer discounts, promotions or coupons?

⭐ Our goal is to provide our customers with the best quality products at the lowest possible prices. While we aim to keep prices low all year-round, we also offer special promotions throughout the year which we share through our newsletter. Sign up now to stay updated and never miss a deal!

📌 Why isn't my promo code applying to my order?

⭐ Currently, we can only accept one promotion per order. We recommend selecting the offer that provides the best value for you! For more details, please refer to our Terms and Conditions. If you're using the promo code for the first time and it's not working, feel free to contact us.

📌 Why am I being charged taxes on my order?

⭐ Certain states have laws that require taxes to be applied to online orders shipped to their state. These taxes are determined and enforced by each individual state.

Depending on your shipping address, you may see taxes listed as State Tax, County Tax, City/Municipal Tax, or Special Tax, all of which are set by your local and state governments.

We understand that these charges can be confusing, and we want to assure you that we would never impose any unnecessary fees. Our goal is to provide the best possible shopping experience, but please note, we have no control over these tax regulations.

STORE INFORMATION

📌 Where are you located?

⭐ Bella's Bargain Outlet operates primarily online, serving customers nationwide through our website and live sales events.
⭐ We are based in Hayward, CA, USA

📌 Do you have a physical store?

⭐ Yes, we do have a physical store. - However, it's not currently open to the public. Please stay tuned for updates on our store’s opening schedule.