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BELLA15

Refund policy

Last Updated: [01/30/2026]

We want you to be completely satisfied with your purchase from Bella's Bargain Outlet. Please review our policy below for details on how to return items and receive a refund.

1. Return Window

We accept returns for up to 14 days after the item has been delivered. To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging.

2. Return Process

To start a return, please contact us at sales@bellasbargainoutlet.com.

  • Required Information: Please include your order number and the reason for the return.

  • Supporting Evidence: For damaged or incorrect items, we require clear photos and an unboxing video to process your request.

  • Shipping Address: Items must be sent to: 31164 Huntwood ave, Hayward, CA 94544. Items sent back without first requesting a return will not be accepted.

3. Return Shipping Fees

  • Defective or Incorrect Items: If the item is damaged, defective, or we sent the wrong item, we will provide a pre-paid return shipping label at no cost to you.

  • Customer Remorse (Change of Mind): If you are returning an item for any other reason, the customer is responsible for paying the actual cost of return shipping.

  • Restocking Fees: We charge a 15% restocking fee for standard returns (change of mind).

4. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

  • Processing Time: Approved refunds are processed within 10 business days and automatically applied to your original payment method.

  • Restocking Fee Waiver: We never charge a restocking fee if the return is due to a merchant error, damage, or a defective product.
  • Store Credit: We will waive the restocking fee if you choose store credit instead of a refund to your original payment method.

5. Exceptions / Non-Returnable Items

  • Final Sale: Certain items, such as those explicitly marked as "Final Sale" (including specific Facebook Live specials), cannot be returned or exchanged.

  • Other Items: We cannot accept returns on gift cards, perishable goods, or personal care items.